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1. Who can ride?

Everyone! No restrictions to age, income, ability, or disability. All vehicles are handicapped accessible. Children under seven (7) must be accompanied by an adult or caregiver.

2. Are children able to ride?

Yes. However, children under seven (7) must be accompanied by an adult or caregiver.

3. Who do I call for a ride?

Please call our Dispatcher at 651-213-5790 for a ride.

4. Do I have to pay cash?

You can pay by cash, check or tokens, which can be purchased at some local stores or by stopping at the office. We also have a FareCard that you can pre-load by cash or check.

5. Do you connect with other systems?

We currently do not connect with surrounding systems.

6. Is bus service available on holidays?

NO. Heartland Express will be closed in observance of the following holidays: New Years, Martin Luther King Day, President's Day, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving and Christmas. To view the specific dates we will be closed click Holiday Schedule

7. How do I make a comment or file a written complaint?

Review and complete the appropriate form:  Chisago-Isanti County Heartland Express Title VI Complaint Procedure & Form OR Chisago-Isanti County Heartland Express ADA and Non-Discrimination Complaint Form.