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Chisago County Public Health will maintain a family health record related to health status and services. The reason and intended use for keeping a family health record is to provide my family with comprehensive health services. I understand that I may refuse to answer questions, but this may result in limited services being available to me. Information may be shared through phone calls or reports to my doctor, clinic personnel, social service persons, and/or other persons to the extent authorized by law.
~Have a right to be treated with dignity, with respect, with courtesy and with professional competence. ~Have a right to confidentiality in accordance with all local, state and federal laws. ~Have a right to ask questions about the HFA Program at any time and a right to expect honest, direct and full explanations of our services. ~Have a right to participate in the planning of services to be provided or the right to a family goal plan. ~Have a right to receive referrals, as appropriate to other service providers. ~Have a right to refuse service.
HFA is a voluntary program and you may leave the program at any time. If you decline visits after being in the program and have not graduated, you may re-enter the HFA Program at a later date upon your request.
We are required by state law to report to Child Protective Services or the local law enforcement agency without consent if we have reasonable cause to believe a child is being maltreated or neglected.
The Metro Alliance for Healthy Families is a collaborative partnership that supports new parents. We are always striving to improve services and ask that you let us know in the event you have a concern, grievance or complaint about the service you receive.
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